We ship by express courier within 1-4 working days from the payment date.
Shipping costs:
- Italy: € 5.00 free for orders over € 69.00
- Europe: € 20.00
Returns can be requested within 14 days of product receipt.
The return of goods is at the customer's expense, who can return them by registered mail or courier to our address.
Please note: items within the "ears" section, meaning EARRINGS and/or HOOPS and/or PIERCINGS and/or EARCUFFS, and personalized items are not subject to the right of withdrawal according to Article 59 of the Consumer Code: Article 59, letter c) of the Consumer Code eliminates the right of withdrawal in cases where the goods sold have been made "to measure" or "personalized" based on the choices of the final customer, or for hygiene reasons.
For more information, please read our refund policy.
- Credit cards
- Apple Pay
- Google Pay
- PayPal (also in 3 installments)
- Klarna (installment payments)
Mix a little natural soap with warm water and scrub with a soft toothbrush. Toothbrushes are perfect for cleaning jewellery with hard-to-reach corners. If the dirt persists, repeat the same process in clean water. Important: gold-plated items require more care. Aggressive scrubbing can cause the plating to wear off. It is therefore important that jewellery is cleaned gently to avoid damage. A special silver polishing cloth is an excellent tool to make your jewellery shine, should it tarnish over time. However, this technique will not remove any scratches or dents on the jewellery.
Please note:
Coquillage cannot guarantee that the gold plating of our items will last forever. Gold-plated items are, by their nature, more fragile and susceptible to losing colour over time. The speed at which this colour fades will depend on various factors, such as the use of chemicals on the skin, the amount of perspiration of the wearer, or even the pH level of the individual's skin. For this reason, it is particularly important to ensure proper care of your gold-plated jewellery. We are committed to working only with the highest quality materials, so we guarantee perfect plating for up to 18 months from purchase.
Coquillage is a jewellery brand created by Giulia Beltramini in the summer of 2018. It started as a game, a small project that made its way here.
Simple jewellery, carefully assembled, passionately chosen for you, and handmade with extreme attention to detail. These are timeless pieces, perfect for any occasion, from morning to night, Monday to Sunday.
If you have any doubts or questions, please contact me via live chat.
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